Keystone Solutions builds AI systems for local service businesses that reply to calls, texts and web inquiries in seconds, follow up until there’s an answer, and book the appointment, while you stay on the job.
Time is more valuable than money when all your time is spent making the money.
Most customers contact more than one business. The one that answers first usually gets the conversation. Here’s what published research says about how often that goes wrong.
Leads contacted within an hour were nearly seven times as likely to be qualified as leads contacted even an hour later.
Harvard Business Review, “The Short Life of Online Sales Leads,” 2011 study of 2,241 U.S. companies. SourceIn the same study, 23% of companies never responded to the inquiry at all.
Harvard Business Review, 2011. Summary of findingsAbout 27% of calls to home services businesses go unanswered, and fewer than 3% of callers sent to voicemail leave a message.
Invoca research, published 2024. SourceThese figures come from the research linked above, not from Keystone clients. What you’ll see depends on your business, which is why every engagement starts with a free audit of your own numbers.
Three steps from the first conversation to a system that runs on its own.
We look at how calls, texts, web forms and email reach you today, and where leads slip through: after-hours calls, slow replies, inquiries nobody followed up. You get a short written summary whether or not you hire us.
We set up the pieces you need, such as an AI phone assistant, missed-call text-back, instant replies, follow-up and online booking, connected to the phone number, calendar and tools you already use.
You approve every message before it goes live. After launch you get a plain report each month: how many leads came in, how fast they were answered, and how many booked.
We start with the system that wins you more jobs, then automate the busywork around it.
Answer every inquiry within seconds, day or night, and keep following up until the customer books or says no.
If the owner is also the one answering calls between jobs, this is for you.
Automation should take work off your plate without taking control away from you.
Nothing reaches your customers until you’ve approved the wording, and you can pause any automation at any time.
Reports come from your phone, calendar and pipeline records, never estimates dressed up as results.
Each client’s information is kept separate, never sold, and you can export it whenever you like.
Every message honors opt-outs and the rules for email and text messages, so your reputation stays intact.
Only where you want it to. The assistant answers using the services, prices and hours you’ve approved, books appointments, and hands anything it can’t handle to you with a summary. You choose when it answers: after hours, during busy periods, or all the time.
Usually not. We connect to the number, calendar and tools you already use wherever they allow it. If something can’t connect, we’ll tell you during the audit, before you commit to anything.
It depends on how many channels and tools are involved. After the audit you get a written plan with dates, so you know exactly when each piece goes live.
Packages start at $249 a month plus a one-time setup fee. All three packages are listed on the pricing page. Your quote lists setup, monthly and any usage-based costs separately.
No. After setup, service is month to month. You can cancel with 30 days’ notice and take your data with you.
It’s used only to run your system, kept separate from other clients, and never sold. Our privacy notice explains how inquiries sent through this site are handled.
Tell us a little about your business. There’s no cost and no obligation.
We’ll reply by email to set up a short call. If anything changes in the meantime, just reply to that message.
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